How quickly does CSEIR respond to enquiries?

CSEIR aims to respond to all initial enquiries within 2 business days. For urgent matters — such as outbreak support or time-sensitive government requests — indicate this in your subject line and CSEIR will prioritise accordingly.

Does CSEIR work with small NGOs or only large institutions?

CSEIR works across the institutional spectrum — from national health ministries and multilateral bodies to community-based organisations and academic institutions. Each engagement is assessed on its public health merit and contextual fit, not solely on the size of the contracting partner.

Can we engage CSEIR for a single short-term project?

Yes. CSEIR offers project-based engagements with clearly defined scopes, timelines, and deliverables — alongside longer-term embedded technical assistance and advisory retainer arrangements.

How does CSEIR protect the confidentiality of client information?

All client engagements are governed by confidentiality agreements as standard. Data handling follows CSEIR's institutional Data Governance Policy, aligned with the African Union Data Policy Framework and GDPR principles. Client information is never shared with third parties without explicit written consent.

Does CSEIR offer pro-bono or subsidised engagements?

Through CSEIR's Social Investment Arm, a portion of surplus from commercial engagements is reinvested into subsidised or pro-bono technical assistance for under-resourced national programmes and community health initiatives.

Get In Touch

Whether you're a government agency, multilateral organisation, or research partner, we'd like to hear from you.

Based in Africa Global Partnerships Rapid Response

Send Us a Message

Fill in the form below and a member of our team will get back to you within two business days. All fields marked * are required.

Email info@cseir-africa.org For all general and partnership enquiries

Phone +254 700 000 000 Mon – Fri, 8:00 AM – 5:00 PM EAT

Head Office Nairobi, Kenya Westlands Business District, 4th Floor

We aim to respond to all enquiries within 2 business days.

What We Handle

What Can We Help With?

From disease surveillance to policy advisory, our team is equipped to support a wide range of public health challenges. Select a topic below when filling out the form above.

Surveillance Systems

Design, strengthen, or evaluate disease surveillance and early-warning infrastructure.

Immunization Programs

Coverage assessments, EPI evaluations, cold-chain reviews, and demand-generation strategies.

Research & Evaluation

Program evaluations, KAP surveys, epidemiological studies, and evidence synthesis.

Policy Advisory

Evidence translation, policy brief development, and technical advisory for health ministries.

Training & Capacity

Field epidemiology training, FETP support, data management workshops, and mentorship programs.

Emergency Response

Outbreak investigation support, rapid needs assessments, and health emergency coordination.

Our Presence

Where We Work

Rooted in Africa. Engaged Across the Continent.

CSEIR is headquartered in Nairobi, Kenya, with active project engagements spanning East, West, and Southern Africa. Our team combines in-country presence with continental reach, enabling us to deliver contextually grounded technical assistance wherever it is needed.

We work directly with national health ministries, regional bodies, international organisations, and community-level health systems. Our physical presence and regional networks allow us to mobilise rapidly and maintain sustained engagement throughout project lifecycles.

For project-specific enquiries, our team can arrange virtual or in-person consultations across the continent; reach out to discuss logistics.

Regional Presence

East Africa — Headquarters

Nairobi, Kenya · Kenya, Uganda, Tanzania, Ethiopia, Rwanda
West Africa — Liaison Office

Accra, Ghana · Ghana, Nigeria, Senegal, Côte d'Ivoire
Southern Africa — Partner Network

Lusaka, Zambia · Zambia, Zimbabwe, Malawi, Mozambique
Horn of Africa — Rapid Response

Somalia, South Sudan, DRC — project-activated presence

FAQ

Common Questions

Answers to questions we hear most from prospective partners and clients.

We aim to respond to all initial enquiries within 2 business days. For urgent matters (such as outbreak support or time-sensitive government requests), please indicate this in your subject line and we will prioritise accordingly.
CSEIR works across the institutional spectrum: from national health ministries and multilateral bodies to community-based organisations and academic institutions. We assess each engagement on its public health merit and contextual fit, not solely on the size of the contracting partner.
Yes. We offer project-based engagements with clearly defined scopes, timelines, and deliverables, alongside longer-term embedded technical assistance and advisory retainer arrangements. A short-term project is often the starting point for a broader institutional relationship.
All client engagements are governed by confidentiality agreements as standard. Data handling follows our institutional Data Governance Policy, which is aligned with the African Union Data Policy Framework and GDPR principles. Client information is never shared with third parties without explicit written consent.
Through CSEIR's Social Investment Arm, a portion of surplus from commercial engagements is reinvested into subsidised or pro-bono technical assistance for under-resourced national programmes and community health initiatives. If your organisation operates in a resource-constrained context, please mention this in your enquiry and we will explore what is possible.